Personal Data Protection

Privacy Policy

As of: September 20, 2024

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1. General Information and Responsible Entity

We, BestMaxy (legally represented by Despertagadget, Unipessoal Lda), are pleased by your interest in our online store. Protecting your personal data is of utmost importance to us. Below, we provide you with detailed information about the nature, scope, and purpose of the processing of your data in connection with your use of our website, our social media presence, and our business transactions.

The person responsible for the protection of privacy is: Despertagadget, Unipessoal Lda Rua Henrique Santana, N.º 47 2820-225 Charneca da Caparica, Portugal Email: info@bestmaxy.com

We process your data exclusively on the basis of legal provisions, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Your Data Protection Rights

In accordance with Canadian privacy laws, you have the following rights regarding the data we hold about you:

• Right of access: You can request information about the personal information we hold about you and have access to it.
• Right of rectification: You can request the correction of inaccurate or incomplete information we hold about you.
• Right to withdraw your consent: If the processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of the processing carried out before the withdrawal.
• Right to challenge compliance: You have the right to challenge our compliance with privacy principles.

To exercise your rights, please contact us at the email address mentioned above. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we have not handled your personal information appropriately.

3. Data Collection on Our Website

a) Server Log Files

When you visit our website, our system automatically collects data that your browser transmits to us (server log files). This includes:

• Browser type and version
• Operating system used
• Referring URL (the previously visited page)
• Hostname of the accessing computer
• Server request time
• IP address (in anonymized form)

The processing is based on our legitimate interest in ensuring the stability and security of our systems. This data is not merged with other data sources.

b) Contact

If you contact us by email or via a contact form, the data you provide (e.g., name, email address, subject of your request) will be stored to process your request. The legal basis for this processing is the performance of a contract if your request is related to one; otherwise, it is our legitimate interest in effective communication.

c) Order Process and Customer Account

As part of the ordering process, we collect the data necessary for fulfilling the contract (name, address, email, payment details). This data is processed for the purpose of fulfilling the purchase contract. We only share your data with third parties if they are directly involved in fulfilling the contract (e.g., payment service providers, shipping companies).

4. Cookies

Our website uses cookies. These are small text files stored on your device.

• Technically necessary cookies: These are essential for the basic functions of the site (e.g., shopping cart, login). Their use is based on our legitimate interest.
• Analytics and marketing cookies: These cookies are only activated with your explicit consent. They help us improve our services and show you relevant ads.

You can withdraw your consent at any time for the future via the cookie settings on our website.

5. Use of Analytics and Advertising Tools

We use various services to analyze user behavior and display advertising. These services are only activated after you have given your explicit consent.

a) Google Analytics

This Google service analyzes website usage. Data may be transferred to the United States. We have activated IP address anonymization. Data transfers outside of Canada are carried out with appropriate safeguards.